Data privacy

Privacy Notice

 

  1. Introduction

We would like to use the information below to provide you "data subject" with an overview of our processing of your personal data and your rights under data protection law. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services offered by our company through our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we will generally obtain your consent.

Personal data, such as your name, address, or email address, is always processed in accordance with the EU General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the "BigRep GmbH". The aim of this Privacy Notice is to inform you about the scope and purpose of the personal data we collect, use and process.

As the data controller, we have implemented numerous technical and organisational measures to ensure the most complete possible protection of the personal data processed via this website. Nevertheless, Internet-based data transmissions can in principle have security gaps so that absolute protection cannot be guaranteed. For this reason, you are free to submit personal data on alternative ways, such as by phone or by post to us.

 

  1. Data controller

The data controller, as defined by the GDPR, is:

BigRep GmbH

Gneisenaustraße 66,

10961 Berlin, Germany

Phone: +49 30 20 84 82 60

Email: [email protected]

 

Data controller’s representative: Dr. Sven Thate, Dr. Reinhard Festag

 

  1. Data protection officer

You can reach the data protection officer under [email protected] or under our postal address with the addition “Data protection officer”.

 

  1. Legal basis for processing

Article 6 Paragraph 1(a) GDPR serves as our company’s legal basis for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, processing is based on Article 6 Paragraph 1(b) GDPR. The same applies to those processing operations required to carry out pre-contractual measures, such as in cases of queries regarding our products or services.

If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfilment of tax obligations, processing is based on Article 6 Paragraph 1(c) GDPR.

In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if someone visiting our business were to be injured and their name, age, health insurance data or other vital information needed to be disclosed to a doctor, hospital or other third party. Processing would then be based on Article 6 Paragraph 1(d) GDPR.

Finally, processing operations could be based on Article 6 Paragraph 1(f) GDPR. Processing operations not based on any of the above-mentioned legal bases may be carried out on the basis of Article 6 Paragraph 1(f) GDPR if processing is necessary to safeguard the legitimate interests of our company or those of a third party, provided the interests and fundamental rights and freedoms of the data subject do not take precedence. We are permitted to engage in such processing operations in particular because they have been specifically mentioned in European law. In this respect, the legislature took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47 Sentence 2 GDPR).

 

  1. Disclosure of data to third parties

Your personal data will not be sent to third parties for purposes other than those listed below.

We will disclose your personal data to third parties if:

  1. you have expressly consented to this pursuant to Article 6 Paragraph 1 Sentence 1(a) GDPR,
  2. disclosure under Article 6 Paragraph 1 Sentence 1(f) GDPR is permitted to safeguard our legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
  3. in the event that there is a legal obligation to disclose your data pursuant to Article 6 Paragraph 1 Sentence 1(c) GDPR and
  4. if this is legally permissible and necessary for the performance of our contract with you pursuant to Article 6 Paragraph 1 Sentence 1(b).

 

In order to protect your data and, if necessary, to enable us to transfer data to third countries (outside the EU/EEA), we have concluded agreements on order processing based on the standard contractual clauses of the European Commission. If the standard contractual clauses are not sufficient to create an adequate level of security, your consent can serve as the legal basis for transmission to third countries in accordance with Article 49 (1) (a) GDPR. This sometimes does not apply to data transfers to third countries for which the European Commission has issued an adequacy decision in accordance with Art. 45 GDPR.

  1. Technology

6.1 SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details or contact requests that you send to us as the website operator. You can recognise an encrypted connection by your browser-s address bar reading "https://" instead of "http://" and the lock symbol in the browser bar.

We use this technology to protect your transmitted data.

 

6.2 Data collection when visiting the website

If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data your browser sends our server (in what is known as "server log files"). Our website collects a range of general data and information each time you access a website or an automated system. This general data and information is stored in the server’s log files. It may be collected.

  1. the browser types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system accesses our website (called a referrer),
  4. the sub-pages accessed via an accessing system on our website,
  5. the date and time the website is accessed,
  6. an internet protocol address (IP address) and
  7. the accessing system's internet service provider.

 

No conclusions are drawn about you when using this general data and information. Instead, this information is needed to

  1. properly deliver our website content,
  2. to optimise the content of the website as well as to advertise it,
  3. to ensure the continued functioning of our information technology systems and our website’s technology as well as to
  4. provide the information necessary for law enforcement authorities to prosecute in the event of a cyber-attack.

This collected data and information is therefore statistically analysed and further analysed by us with the aim of increasing data protection and data security within our company to ultimately ensure an optimum level of protection for the personal data being processed by us. The data from the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Article 6 Paragraph 1 Sentence 1(f) GDPR. Our legitimate interest is based on the purposes listed above for the collection of data.

6.3 Encrypted payment transactions

If, after concluding a paid contract, you need to provide us with your payment details (e.g. account number for direct debit authorisation), this data is required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by your browser’s address bar reading "https://" instead of "http://" and the lock symbol in the browser bar.

We use this technology to protect your transmitted data.

 

  1. Cookies

7.1 General information about cookies

We use cookies on our website. Cookies are small files that are automatically created by your browser and stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our website.

Information generated from the specific device used is stored in cookies. This does not mean, however, that we will gain immediate knowledge of your identity.

The use of cookies helps us make it more convenient for you to use our website. For example, we use session cookies to detect whether you have already visited individual pages on our website. These are erased automatically when you leave our website.

We also use temporary cookies to optimise user-friendliness. These cookies are stored on your device for a specific period of time. If you return to our website to use our services, cookies allow us to automatically recognise that you have visited our website previously and remember the inputs and settings you have made so that you do not have to enter them again.

We also use cookies to statistically record the use of our website and analyse it for the purpose of optimising our services. These cookies allow us to automatically recognise that you have already visited our website when you visit our website again. These cookies are automatically erased after a defined period of time.

7.2 Legal basis for the use of cookies

The data processed by cookies, which are required for the proper functioning of the website, are to safeguard our legitimate interests pursuant to Article 6 Paragraph 1 Sentence 1(f) GDPR.

For all other cookies you have given your consent to this through our opt-in cookie banner in accordance with Article 6 Paragraph 1(a) GDPR.

7.3 Real Cookie Banner (Consent Management Tool)

We use the consent management platform "Real Cookie Banner" from devowl.io GmbH, Tannet 12, D-94539 Grafling. This service enables us to obtain and manage the consent of website users for data processing.

Real Cookie Banner collects data generated by end users who use our website. When an end user gives consent, Real Cookie Banner automatically logs the following data:

  • Browser Information
  • Date and time of access
  • Device information
  • The URL of the page visited
  • Banner Language
  • Consent ID
  • The consent status of the end user, which serves as proof of consent

Consent status is also stored in the end user's browser, allowing the website to automatically read and honor the end user's consent on all subsequent page requests and future end user sessions for up to 12 months. The consent data (consent and revocation of consent) are stored for three years. The storage period corresponds to the regular limitation period according to § 195 BGB. The data will then be deleted immediately.

The functionality of the website is not guaranteed without the processing described. There is no possibility of objection on the part of the user as long as there is a legal obligation to obtain the user's consent to certain data processing operations (Art. 7 Para. 1, 6 Para. 1 S. 1 lit. c DS-GVO).

Real Cookie Banner is the recipient of your personal data and works for us as a processor. Data processing takes place exclusively in the European Union.

Detailed information on the use of Real Cookie Banner can be found at: https://devowl.io/de/wordpress-real-cookie-banner/

  1. Contents of our website

8.1 Registering as a user

You have the option to register on our website by providing personal data.

The input screen used to register in each case determines what personal data is shared with us. The personal data you enter will be collected and stored exclusively for internal use by us and for our own purposes. We may arrange for data to be shared with one or more data processors, such as a parcel service, which will also use your personal data solely for internal purposes attributable to us.

When you register on our website, the IP address assigned by your Internet Service Provider (ISP) and the date and time of registration are also stored. This is done only for the purpose of preventing our services from being misused. If necessary, this data may be used to clarify the situation surrounding any crimes committed. In this respect, the storage of this data is necessary for our security. This data will not be disclosed to third parties unless there is a legal obligation to do so or the data is used for criminal prosecution.

Your registration, including the voluntary entry of personal data, also allows us to offer you content or services which, due to their nature, may only be offered to registered users. Registered persons are free to modify the personal data they provided during the registration process at any time or have it completely erased from our database.

We will provide you with information at any time on request as to what personal data is stored about you. We will also rectify or erase delete personal data at your request, unless legal retention obligations to the contrary are in place. Data subjects may contact the data protection officer named in this Privacy Notice and all other employees for this purpose.

Your data is processed in the interests of simple, convenient use of our website. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.

8.2 Data processing when opening a customer account and for contract execution

Pursuant to Article 6 Paragraph 1(b) GDPR, personal data is collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected is shown in each input form. You may erase your customer account at any time by sending a message to the data controller’s address as stated above. We store and use the data you provide to execute contracts. After complete execution of the contract or erasure of your customer account, your data will be blocked, taking into account tax and commercial retention periods, and erased once these periods have expired unless you have expressly consented to the further use of your data or we are legally permitted to further use your data, about which we will inform you below.

8.3 Data processing for order processing

The personal data we collect is disclosed to the transport company hired to deliver goods under the scope of contract execution, provided this is necessary for the delivery of the goods. We disclose your payment details to the bank commissioned as part of payment processing, provided this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for this transfer of data is Article 6 Paragraph 1(b) GDPR.

8.4 Conclusion of contracts with the online shop, retailers and dispatch of goods

We only send personal data to third parties where necessary as part of contract execution, for example to the companies entrusted with the delivery of the goods or the bank entrusted with processing payment. No data is otherwise sent unless you have expressly agreed to this. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Article 6 Paragraph 1(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

8.5 Contact/contact form

Personal data is collected when you contact us (e.g. using our contact form or by email). If you use a contact form to get in touch with us, the contact form you use will indicate the data being collected. This data is stored and used exclusively for the purpose of responding to your query or establishing contact and the associated technical administration. The legal basis for data processing is our legitimate interest in responding to your request pursuant to Article 6 Paragraph 1(f)f GDPR. If the aim of you contacting us is to conclude a contract, processing is also legally based on Article 6 Paragraph 1(b) GDPR. Your data will be erased once we have finished processing your query. This is the case when it can be inferred from the circumstances that the relevant facts have been clarified in a conclusive manner and there are no statutory retention obligations in place that prevent its erasure.

8.6 Services/digital goods

We only send personal data to third parties where necessary as part of contract execution, for example to the bank entrusted with processing payment.

No data is otherwise sent unless you have expressly agreed to this. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Article 6 Paragraph 1(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

8.7 Application management/job exchange

We collect and process the personal data of applicants for the purpose of carrying out the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits corresponding application documents to us electronically, for example by email or via a web form on the website. If we conclude an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If we do not conclude an employment contract with the applicant, the application documents will be automatically erased two (2) months after notification of the rejection decision, provided that no other legitimate interests of ours prevent their erasure. Other legitimate interests in this context include, for example, the duty to provide evidence in proceedings under the German Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz [AGG]).

Legal basis for the processing of the data is Article 88 GDPR, § 26 I BDSG

 

  1. Newsletters

9.1 Marketing newsletter

You can subscribe to our newsletter via our website. The input screen determines which personal data are shared with us when subscribing to the newsletter.

We use our newsletter to regularly communicate our offers to our customers and business partners. You can, therefore, only receive our company’s newsletter if

  1. you have a valid email address and
  2. have registered for the newsletter.

 

For legal reasons, as part of the double opt-in procedure a confirmation email will be sent to the email address you provided when registering for the newsletter. This confirmation email is sent to check if you are the holder of the email address and have authorised the newsletter.

When you register for the newsletter we also save the IP address used by your IT system at the time of registration, which is issued by your Internet Service Provider (ISP) as well as the date and time of registration. We must collect this data to investigate any (possible) misuse of your email address at a later stage and it is therefore lawful for the purposes of our security.

The personal data collected during registration are used solely for sending our newsletter. Furthermore, subscribers to the newsletter may receive information via email if this is required in order to administer the newsletter service for registration purposes, which may be the case if our newsletter is amended or technical circumstances change. Personal data collected for our newsletter service are not shared with third parties. You may terminate your subscription to our newsletter at any time. You can at any time withdraw your consent to the storage of the personal data you shared during registration. A link is provided in each newsletter to allow you to withdraw your consent. It is also possible to unsubscribe from our newsletter directly through the website or to contact us in another manner.

The legal basis for data processing for the purposes of sending a newsletter is article 6, paragraph 1 lit. a GDPR.

9.2 Newsletter tracking

Our newsletters contain what are known as tracking pixels. A tracking pixel is a miniature graphic embedded in emails sent in HTML format to enable the recording and analysis of log files. This allows for a statistical analysis of the success or failure of online marketing campaigns. The embedded tracking pixel allows the company to determine if and when an email was opened by you and what links you accessed in the email.

 

We store and analyse the personal data collected via the tracking pixel contained in the newsletters in order to optimise the sending of our newsletters and to adapt the content of future newsletters to even better suit your interests. This personal data will not be disclosed to third parties. Data subjects are entitled to revoke the relevant declaration of consent granted separately and submitted via the double opt-in procedure at any time. Once consent has been revoked, we erase this personal data. Unsubscribing from the newsletter will automatically be interpreted as revocation.

This kind of analysis is carried out in particular in accordance with Article 6 Paragraph 1(f) GDPR on the basis of our legitimate interests in displaying personalised advertising, market research and/or the design of our website commensurate to market needs.

9.3 ActiveCampaign

Our email newsletters are sent via the technical service provider ActiveCampaign, 1 N Dearborn St 5th floor, Chicago, IL 60602, USA to whom we forward the data you provided when registering for the newsletter. This disclosure is made in accordance with Article 6 Paragraph 1(f) GDPR and serves our legitimate interest in the use of an effective, secure and user-friendly newsletter system. Please note that your data is usually transferred to a ActiveCampaign server in the US and stored there.

ActiveCampaign uses this information to send and statistically analyse our newsletter on our behalf. For analysis purposes, the emails sent contain what are known as web beacons or tracking pixels, which are one-pixel image files stored on our website. This allows us to see whether a newsletter email has been opened and what links have been clicked. Technical information is also recorded (e.g. date and time of access, IP address, browser type and operating system). This data is exclusively collected on a pseudonymous basis and will not be linked to your other personal data. It is not possible to use the data collected to identify you. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of recipients.

If you wish to object to the analysis of data for statistical evaluation purposes, you must unsubscribe from the newsletter.

The consent given by you can be withdrawn at any time. You can also prevent the processing at any time by unsubscribing from the newsletter. You can also prevent the storage of cookies by setting your web browser accordingly. Also, disabling Java Script in your web browser or installing a Java Script Blocker (such as https://noscript.net or https://www.ghostery.com) may prevent you from storing and transferring personal information. We point out that through these measures may no longer all the features of our website are available.

Furthermore, ActiveCampaign may use this data itself in accordance with Article 6 Paragraph 1(f) GDPR on the basis of its own legitimate interest in designing a service commensurate with market needs and optimising the service as well as for market research purposes in order to determine, for example, the countries from which newsletter recipients come. However, ActiveCampaign does not use our newsletter recipients’ data to address them directly, nor does it disclose their data to third parties.

To protect your data in the US, we have concluded a data processing agreement ("Data Processing Agreement") with ActiveCampaign based on the standard contractual clauses of the European Commission to enable the transfer of your personal data to ActiveCampaign.

If interested, you can view the Data Processing Agreement and ActiveCampaign’s privacy policy at the following link: https://www.activecampaign.com/legal.

 

  1. Our activities in social networks

To allow us to communicate with you on social networks and inform you about our services, we run our own pages on these social networks. If you visit one of our social media pages, we and the provider of the social media network are joint controllers (Art. 26 GDPR) regarding to the processing operations triggered thereby, which concern personal data.

We are not the original provider of these pages, but only use them within the scope of the options offered to us by the respective providers

We would therefore like to point out as a precautionary measure that your data may also be processed outside of the European Union or the European Economic Area. Use of these networks may therefore involve data protection risks for you since the protection of your rights may be difficult, e.g. your rights to information, erasure, objection, etc. Processing on social networks frequently takes place directly for advertising purposes or for the analysis of user behaviour by network providers, and we have no control over this. If the provider creates user profiles, cookies are often used or user behaviour may be assigned directly to your own member profile on the respective social network (if you are logged in).

The processing operations of personal data described are carried out in accordance with Article 6 Paragraph 1(f) GDPR on the basis of our legitimate interests and the legitimate interests of the respective provider in order to communicate with you in a timely manner or to inform you about our services. If you have to grant your consent to the respective providers to process your data as a user, the legal basis for this processing is Article 6 Paragraph 1(a) GDPR in conjunction with Article 7 GDPR.

Since we have no access to these providers’ databases, we would like to point out that you would be best placed to exercise your rights (e.g. to information, rectification, erasure, etc.) directly with the respective provider. More information on the processing of your data on social networks and your options for exercising your right to object or your right of revocation (opt out) is listed below for each of the social network providers we use:

10.1 Facebook

(Jointly) Data controller responsible for data processing in Europe:

Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Notice (Data Policy):

https://www.facebook.com/about/privacy

Opt-out and advertising settings:

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

https://facebook.com/about/privacy/

10.2 Instagram

(Jointly) Data controller responsible for data processing in Europe:

Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Notice (Data Policy):

http://instagram.com/legal/privacy/

Opt-out and advertising settings:

https://www.instagram.com/accounts/privacy_and_security/

10.3 LinkedIn

(Jointly) Data controller responsible for data processing in Europe:

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

Privacy Notice:

https://www.linkedin.com/legal/privacy-policy

Opt-out and advertising settings:

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

10.4 Twitter

(Jointly) Data controller responsible for data processing in Europe:

Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland

Privacy Notice:

https://twitter.com/en/privacy

Information about your data:

https://twitter.com/settings/your_twitter_data

Opt-out and advertising settings:

10.5 YouTube

(Jointly) Controller responsible for data processing in Europe:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Notice:

https://policies.google.com/privacy

Opt-out and advertising settings:

https://adssettings.google.com/authenticated

10.6 XING

(Jointly) Data controller responsible for data processing in Germany:

XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany

Privacy Notice:

https://privacy.xing.com/de/datenschutzerklaerung

Requests for information for XING members:

https://www.xing.com/settings/privacy/data/disclosure

 

  1. Social media plugins

11.1 Shariff solution

We offer the option of using "social media buttons" on our website. We rely on the "Shariff" solution during implementation in order to protect your data. This means that these buttons on the website are only integrated as a graphic that contains a link to the corresponding website of the button provider. By clicking the graphic, you will be redirected to the services of the respective provider. Only then will your data be sent to the respective providers. If you do not click the graphic, no exchange of data will take place between you and the providers of the social media buttons. Information about the collection and use of your data on social networks is available in the terms of use of the respective providers. More information about the Shariff solution can be found here: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html (German only).

Social media buttons are used on the basis of Article 6 Paragraph 1 Sentence 1(f) GDPR. The promotional purpose behind this is deemed a legitimate interest as defined by the GDPR.

 

  1. Web analytics

12.1 Facebook Pixel (custom audience)

This website uses "Facebook Pixel" by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If explicit consent is given, it may be used to track the behaviour of users after they have seen or clicked on a Facebook ad. This process is used to analyse the effectiveness of Facebook advertisements for statistical and market research purposes and can help to optimise future advertising measures.

The data collected is anonymous for us and does not give us any information about the identity of the user. However, the data is stored and processed by Facebook, which means that it is possible to connect the respective user profile. Furthermore, Facebook may use the data for its own advertising purposes in accordance with the Facebook Data Policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its affiliates to operate ads on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

Consent to the use of Facebook Pixel may only be given by users who are older than 13 years of age. If you are under the age stated above, please ask your parent or guardian for permission.

To deactivate the use of cookies on your IT system, you can adjust your browser’s settings so that cookies can no longer be stored on your IT system in future or so that cookies that have already been stored are erased. However, disabling all cookies may mean you may no longer have access to certain functions on our website. You may also disable the use of cookies by third parties such as Facebook on the Digital Advertising Alliance website below: https://www.aboutads.info/choices/

In addition, you can disable cookies for distance measurement and advertising purposes on the following websites:

  1. http://optout.networkadvertising.org/
  2. http://www.youronlinechoices.com/uk/your-ad-choices/

 

Please note that this setting will also be deleted if you delete your cookies.

12.2 Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (https://www.google.com/about/) (Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter referred to as "Google"), on our website. As part of this, pseudonymised user profiles are created and cookies (see the section on "Cookies") are used. The information generated by the cookie about your use of this website, such as your browser

  1. browser type/version
  2. operating system
  3. referrer URL (website previously visited), host
  4. name of the accessing computer (IP address) and
  5. time of server request,

 

is transmitted to a Google server in the US and stored there. This information is used to evaluate your use of this website, to compile reports on the website activities, and to perform further services linked to website and internet use for market research purposes and to tailor the design of this website. This information may also be sent to third parties if this is legally required or if third parties process this data on behalf of Google. Under no circumstances will your IP address be associated with any other data. IP addresses are anonymised so that it is not possible to assign them to individuals (known as IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we would point out that this may result in you not being able to use all the features of this website.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

You can also prevent the data generated by the cookie about your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the available browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from capturing data by clicking on the following link: Deactivate Google Analytics. This sets an opt-out cookie that prevents the future collection of your data when visiting this website. The opt-out cookie is only valid on this browser and only for our website and is stored on your device. If you erase the cookies stored for this browser, you will need to reset the opt-out cookie.

Additional information on data protection with respect to Google Analytics is available on the Google Analytics website in the help section (https://support.google.com/analytics/answer/6004245?hl=en).

12.3 Google Analytics Remarketing

We have integrated services by Google Remarketing on this website. Google Remarketing is a Google Ads feature that enables a company to display advertisements to internet users who have previously visited the company's website. Integrating Google Remarketing therefore allows a company to create user-based advertisements and consequently to display advertisements of interest to that particular internet user.

Google Remarketing services are operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of Google Remarketing is to display advertisements that are relevant to your interests. Google Remarketing allows us to display advertisements that are tailored to the individual needs and interests of internet users through the Google advertising network or on other websites.

Google Remarketing places a cookie on your IT system. Setting cookies enables Google to recognise visitors to our website who subsequently visit websites that are also members of the Google advertising network. Every time you visit a website that has integrated Google Remarketing services, your browser automatically identifies itself to Google. As part of this technical process, Google obtains knowledge of personal data, such as your IP address or browsing behaviour, which Google uses, among other things, to display advertisements relevant to your interests.

Cookies are used to store personal information, such as the websites you visit. Each time you visit our website, this personal data, including your IP address, is transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose personal data collected through this technical process to third parties.

As stated above, you can prevent cookies being placed by our website at any time by adjusting your web browser’s settings to permanently refuse cookies. Adjusting the browser’s settings in this way would also prevent Google from placing a cookie on your IT system. In addition, a cookie already placed by Google Analytics can be deleted at any time through a web browser or other software programs.

You also have the option to object to Google's interest-based advertising. To do this, you must visit www.google.com/settings/ads from each of the web browsers you use and adjust the settings there as desired.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

Additional information and Google's privacy policy can be found at https://www.google.com/policies/privacy/.

12.4 Hotjar

We have integrated the Hotjar component from the provider Hotjar Ltd., Level 2, St Julians Business Center, 3, Elia Zammit Street, St Julians STJ 1000, Malta, on this website.

Hotjar is a tool for analyzing your user behavior on this website. With Hotjar we can e.g. record your mouse and scroll movements and clicks. Hotjar can also determine how long you stayed on a certain spot with the mouse pointer. Hotjar uses this information to create so-called heat maps, which can be used to determine which preferred website areas are viewed by website visitors.

We can also determine how long you stayed on a page and when you left it. We can also determine at which point you canceled your entries in a contact form (so-called conversion funnels). In addition, direct feedback from website visitors can be obtained with Hotjar. This function serves to improve the web offers of the website operator.

Hotjar uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective and secure. In particular, these cookies can be used to determine whether this website was visited with a specific end device or whether the Hotjar functions have been deactivated for the browser in question. Hotjar cookies remain on your device until you delete them.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

These processing operations only take place if you have given your express consent in accordance with Article 6 (1) (a) GDPR.

You can find more information about Hotjar at: https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar.

12.5 Matomo

On this website we have integrated the component Matomo of the supplier InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.

Matomo is a software tool for web analysis, ie for the collection, collection and analysis of data on the behavior of visitors to websites. Among other things, data are collected on which website an affected person has come to a website (so-called referrer), which subpages of the website were accessed or how often and for which length of stay a subpage was viewed. This is used to optimize the website and cost-benefit analysis of Internet advertising.

The purpose of the Matomo component is to analyse the flow of visitors to our website. Among other things, we use the data and information obtained to evaluate the use of this website and to compile online reports for us that show activity on our website.

Matomo sets a cookie on your IT system. By setting the cookie, we are enabled to analyze the use of our website. Each time you visit one of the pages on this website, the Internet browser on your IT system automatically causes the Matomo component to submit data to our server for online analysis. In the course of this technical process, we gain knowledge of personal data, such as the IP address of the person concerned, which among other things serves to help us understand the origin of visitors and clicks.

The cookie stores personal information, such as access time, the place from which access was made, and the frequency of visits to our website. Each time you visit our website, this personal information, including the IP address of the Internet connection you use, is transmitted to our server. These personal data are stored by us. We do not share this personal information with third parties.

You can prevent the setting of cookies through our website at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on your IT system. In addition, a cookie already set by Matomo can be deleted at any time via an internet browser or other software programs.

You also have the option of objecting to and preventing the collection of the data generated by Matomo relating to the use of this website. You need to set an opt-out cookie to do this. If your IT system is later erased, formatted or reinstalled, the data subject will need set an opt-out cookie again. However, setting an opt-out cookie may result in you being unable to make full use of our website.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

12.6 Wistia

We use the services of Wistia, Inc., 17 Tudor St Cambridge, MA, USA to store videos that we display on our website.

Wistia uses a cookie to anonymously collect information requests that allow us to see which videos are being watched. If you visit one of our pages equipped with a Wistia player, a connection to the Wistia servers will be established. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

  • Wistia collects the following categories of personal data anonymously:
  • anonymized IP address including provider
  • Access time to viewed videos
  • Details of their watched video sections
  • URL of the videos
  • Type of end device (stationary, mobile)
  • Operating system and browser used

If you are logged in as a member of Wistia, Wistia assigns this information to your personal user account on this platform. You can prevent such an assignment by logging out of your user account before visiting our website.

These processing operations only take place if you have given your express consent in accordance with Article 6 (1) (a) GDPR. For more information on Wistia's privacy policy, visit: https://wistia.com/privacy.

12.7 Jetpack (formerly WordPress stats)

This website uses the WordPress tool Jetpack to statistically analyse visits to our website. The service is provided by Automattic, Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA.

Jetpack uses cookies, which are stored on your computer and help analyse how users use the website. The information generated by the cookies about the use of our website is stored on servers in the US. Your IP address is anonymised after processing and before storage.

"Jetpack" cookies will remain on your device until you erase them.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

You can adjust your browser’s settings in such a way that you are informed about the use of cookies and you only permit the acceptance of cookies on an individual basis or in certain cases; alternatively you may adjust these settings to generally block or automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of our website.

You may object to the collection and use of your data for the future by clicking this link to set an opt-out cookie on your browser: https://www.quantcast.com/opt-out/.

If you erase the cookies on your computer, you will need to set the opt-out cookie again.

 

  1. Advertising

13.1 Google Ads (formerly AdWords)

Our website uses the functions of Google Ads, which we use to advertise this website in Google-s search results as well as on third party websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). To this end, Google places a cookie on your device’s browser, which automatically uses a pseudonymous cookie ID and facilitates interest-based advertising on the basis of the websites you have visited.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

No further processing will take place unless you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalise ads you view online. In this case, if you are logged in to Google during your visit to our website, Google will use your information in conjunction with Google Analytics data to create and define target audience lists for cross-device remarketing. Google will temporarily link your personal data with Google Analytics data in order to form target groups.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available from the following link: https://www.google.com/settings/ads/onweb/.

Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info to find out about the setting of cookies and configure your settings. Finally, you can adjust your browser’s settings in such a way that you are informed about the use of cookies and you only permit the acceptance of cookies on an individual basis or in certain cases; alternatively you may adjust these settings to generally block cookies. Not accepting cookies may limit the functionality of our website.

More information and the privacy policy regarding advertising and Google can be found here: https://www.google.com/policies/technologies/ads/.

13.2 Google AdSense

We have integrated Google AdSense on this website. Google AdSense is an online service that enables the placement of advertisements on third-party websites. Google AdSense is based on an algorithm that selects the advertisements displayed on third-party websites according to the content of the third-party site in question. Google AdSense facilitates the targeting of internet users on the basis of their interests, which is implemented by generating individual user profiles.

The Google AdSense component is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of the Google AdSense component is to display advertisements on our website. Google AdSense places a cookie on your IT system. The placement of this cookie enables Alphabet Inc. to analyse the usage of our website. Each time someone opens an individual page of this website, which is run by us and on which a Google AdSense component is integrated, the Google AdSense component in question will trigger the browser on your IT system to automatically send data to Alphabet Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, for online marketing purposes and to charge commission. As part of this technical process, Alphabet Inc. receives information about personal data, such as your IP address, which, among other things, enables Alphabet Inc. to track the origin of visitors and clicks, and subsequently charge commission.

You can prevent cookies being placed by our website at any time by adjusting your web browser’s settings to permanently refuse cookies. Adjusting the browser-s settings in this way would also prevent Alphabet Inc. from placing a cookie on your IT system. In addition, a cookie already placed by Alphabet Inc. can be deleted at any time through a web browser or other software programs.

Google AdSense also uses tracking bugs. A tracking bug is a miniature graphic embedded in websites to enable the recording of log files and analytics for subsequent statistical analysis. The embedded tracking bug allows Alphabet Inc. to determine if and when a website was opened by your IT system and what links you clicked. Among other things, tracking bugs help analyse the flow of visitors to a website.

Through Google AdSense, personal data and information, which also includes your IP address and is necessary for the collection and billing of advertisements displayed, is sent to Alphabet Inc. in the United States of America. This personal data is stored and processed in the United States of America. Alphabet Inc. may disclose personal data collected through this technical process to third parties.

Google AdSense is explained in more detail at https://www.google.de/adsense/start/.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

13.3 Google Ads with conversion tracking

We have integrated Google Ads on this website. Google Ads is an internet advertising service that allows advertisers to run adverts in both Google and Google advertising network search engine results. Google Ads allows an advertiser to predefine keywords that will display an ad on Google's search engine results only when the search engine retrieves a keyword-related search result. On the Google Network, ads are distributed to relevant websites using an automated algorithm and according to predefined keywords.

Google Ads is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of Google Ads is to promote our website by displaying interest-based advertising on third-party websites and in the search engine results of Google's search engine and by displaying third-party ads on our website.

If you arrive on our website via a Google advert, what is known as a conversion cookie will be stored on your IT system by Google. A conversion cookie expires after 30 days and is not used to identify you. Provided the cookie has not expired, the conversion cookie is used to trace whether certain sub-pages, such as the shopping cart of an online shop system, were accessed on our website. The conversion cookie tells us and Google whether any revenues was generated by a user who arrived on our website via an Ads ad, i.e. if they completed or cancelled a purchase.

The data and information collected through the use of the conversion cookie is used by Google to provide visitor statistics for our website. We then use these visitor statistics to determine the total number of users who have been directed to us through Ads ads in order to determine the success or failure of each Ads ad and to optimise our Ads ads for the future. Neither our company nor any other Google Ads advertisers receive any information from Google that could identify you.

Conversion cookies are used to store personal information, such as the websites you visit. Each time someone visits our website, this personal data, including the IP address of the internet connection you are using, is sent to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose personal data collected through this technical process to third parties.

You can prevent cookies being placed by our website at any time by adjusting your web browser’s settings to permanently refuse cookies. Adjusting the browser’s settings in this way would also prevent Google from placing a conversion cookie on your IT system. In addition, a cookie already placed by Google Ads can be deleted at any time through a web browser or other software programs.

You also have the option to object to Google's interest-based advertising. To do this, you must visit www.google.com/settings/ads from each of the web browsers you use and adjust the settings there as desired.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

Additional information and Google's privacy policy can be found at https://www.google.com/policies/privacy/.

13.4 Cooperation with Our Affiliates for Promotional Purposes

In order to safeguard the legitimate interests of BigRep GmbH / BigRep Inc. / BigRep Privat Ltd. in accordance with Article 6 (1) (f) GDPR in optimizing the advertising and sales market presence of our corporate headquarters and our subsidiaries, it may be necessary for us to process certain personal data within BigRep GmbH / BigRep Inc. / BigRep Privat Ltd. share. This concerns in particular possible contact data, information about your interests and your customer profile as well as your use of our products and services.

13.5 Use of SalesViewer® Technology:

This website uses SalesViewer to collect and store data for marketing, market research and optimization purposes. The provider is SalesViewer GmbH, Huestraße 30 in 44787 Bochum.

For this purpose, a javascript-based code is used to collect company-related data and the corresponding usage. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website.

You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection by SalesViewer® within this website in the future. In doing so, an opt-out cookie for this website will be placed on your device. If you delete your cookies in this browser, you must click this link again.

The corresponding legal basis for this is Art. 6 (1) lit. f DS-GVO. The personal data stored as part of SalesViewer is kept for as long as it is required to fulfill the purpose of processing. The data will be deleted as soon as they are no longer required to achieve the purpose and the deletion does not conflict with any statutory retention obligations.

 

  1. Partner and affiliate programmes

14.1 DoubleClick

This website contains components from DoubleClick by Google. DoubleClick is a brand of Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) under which special online marketing solutions are marketed to advertising agencies and publishers.

DoubleClick by Google transfers data to the DoubleClick server with every click or other activities. Each of these data transfers triggers a cookie request to your browser. If the browser accepts this request, DoubleClick sets a cookie on your IT system. The purpose of the cookie is to optimise and display advertising. Among other things, the cookie is used to place and display advertisements relevant to the user and to generate reports on or improve advertising campaigns. In addition, the cookie serves to prevent the same advertisement being displayed multiple times.

DoubleClick uses a cookie ID, which is required to complete the technical process. The cookie ID is required, for example, to display an advertisement on a browser. DoubleClick can also use the cookie ID to determine which advertisements have already been displayed on a browser in order to avoid duplicates. Furthermore, DoubleClick is able to capture conversions through the cookie ID.

According to Google a DoubleClick cookie does not contain any personally identifiable information. However, a DoubleClick cookie may contain additional campaign identifiers. A campaign identifier is used to identify the campaigns with which you have already been in contact.

 

Each time someone opens an individual page of this website, which is run by us and on which a DoubleClick component is integrated, the DoubleClick component in question will trigger the browser on your IT system to send data to Google for online marketing purposes and for the purpose of charging commission. As part of this technical process, Google obtains knowledge of data that is subsequently used to charge commission. Among other things, Google can verify that you have clicked on a specific link on our website.

You can prevent cookies being placed by DoubleClick and our website at any time by adjusting your web browser’s settings. Furthermore, cookies already placed can be deleted at any time through a web browser or other software programs.

The storage of cookies can also be prevented by blocking the cookies of "www.googleadservices.com" in the settings of your web browser (https://www.google.com/settings/ads). Please note that this setting will be deleted if you delete your cookies. In addition, interest-based ads can be disabled through the link http://www.aboutads.info/choices. This setting will also be deleted if you delete your cookies

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

For more information and to review DoubleClick by Google's current privacy policy, please visit https://www.google.com/policies/.

 

  1. Plugins and other services

15.1 Font Awesome

Our website uses FontAwesome for the uniform display of fonts, which are provided by Fonticons Inc, 307 S Main St Ste 202 Bentonville, AR, USA. Font Awesome is installed locally. There is no connection to the Fonticons servers. You can view Fonticons' privacy policy at: https://fontawesome.com/privacy

15.2 Google Web Fonts

Our website uses so-called web fonts for the uniform display of fonts. Google WebFonts are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies with headquarters at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google WebFonts are installed locally. There is no connection to the Google servers.

You can see more information about Google WebFonts and Google's privacy policy at: https://developers.google.com/fonts/faq; https://www.google.com/policies/privacy

15.3 Google Maps

We use Google Maps (API) on our website, provided through Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Maps is a web service for displaying interactive maps to visually display geographic information. For example, by using this service, you can view our location and make it easier for you to reach us.

When you access sub-pages in which a Google Maps map is integrated, information about your use of our website (such as your IP address) is transferred to Google's servers in the US and stored there. This occurs regardless of whether Google provides a user account that you are logged in to or whether you have no user account with them at all. When you are logged in to Google, your information will be directly associated with your account. If you do not want your profile associated with Google, you will need to log out of your Google account. Google stores your data (even for users who are not logged in) as usage profiles and analysis it. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

If you do not agree with the future transmission of your data to Google as part of your use of Google Maps, you have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. You will then be unable to use Google Maps and therefore the map displayed on this website.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

The Google terms of use can be found at https://www.google.com/policies/terms/regional.html, and the additional Google Maps terms of use can be found at https://www.google.com/help/terms_maps/.

Detailed information on data protection with respect to the use of Google Maps is available on Google’s website ("Google Privacy Policy"): https://www.google.com/policies/privacy.

15.4 Google reCAPTCHA

This website also uses the reCAPTCHA feature provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This feature is primarily used to differentiate whether an entry is made by a natural person or whether the function is being misused through mechanical and automated processing. Use of the service also involves sending the IP address and any other data required by Google for the reCAPTCHA service to Google. These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

Further information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/policies/privacy/.

15.5 Google Tag Manager

This website uses Google Tag Manager, a cookie-free domain that does not collect personally identifiable information.

With this tool, "website tags" (i.e. keywords that are integrated into HTML elements) can be implemented and managed via an interface. By using the Google Tag Manager, we can automatically track which button, link or customised image you have actively clicked and then record which content on our website is of particular interest to you.

The tool also triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If you have disabled it at the domain or cookie level, it will remain in place for all tracking tags implemented with Google Tag Manager.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

15.6 Imgix

This website use the service Imgix of the company Zebrafish Labs, Inc., 423 Tehama St, CA 94103 San Francisco, USA.

With the help of Imgix, images are automatically adjusted on our site based on your browser and resolution. The data processing also takes place in a third country for which there is no adequacy decision of the European Commission. Therefore, the usual level of protection for the GDPR during transmission may not be guaranteed, as it cannot be ruled out that authorities in the third country, for example, may have access to the collected data.

The legal basis for the transmission of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

You can revoke your consent at any time. Further information on the revocation of your consent can be found either with the consent itself or at the end of this data protection declaration.

The provider also offers an opt-out option under https://www.imgix.com/privacy.

Further information on Imgix's privacy policy can be found at: https://www.imgix.com/privacy.

15.7 Microsoft Teams

We use the "Microsoft Teams" ("MS-Teams") tool to carry out our communication both in written form (chat) and in the form of telephone conferences, online meetings and video conferences. The operating company of the service is Microsoft Ireland Operations ("Microsoft"), Ltd., 70 Sir John Rogerson's Quay, Dublin, Ireland. Microsoft Ireland Operations, Ltd. is part of the Microsoft group of companies based in One Microsoft Way, Redmond, Washington, USA.

  • When using MS-Teams, the following personal data is processed:
  • Meetings, chats, voicemails, shared files, recordings and transcriptions.
  • Data shared about you. Examples include your email address, profile picture and phone number.
  • A detailed history of the phone calls you make.
  • Call quality data.
  • Support/Feedback Data Information related to troubleshoot tickets or feedback sent to Microsoft. Diagnostic and Service Data Diagnostic data related to Service usage.

In order to enable the display of video and the playback of audio, the data from the microphone of your end device and from a video camera on the end device are processed for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the "Microsoft Teams" applications.

If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 (1) (a) GDPR. In the context of an employment relationship, corresponding data processing takes place on the basis of § 26 BDSG. The legal basis for the use of "MS Teams" in the context of contractual relationships is Article 6 Paragraph 1 Letter b of the GDPR. In all other cases, the legal basis for processing your personal data is Art. 6 (1) (f) GDPR. Here we are interested in the effective implementation of online meetings.

If we record online meetings, we will notify you before they begin and, if necessary, ask for your consent to the recording. If you do not want this, you can leave the online meeting.

As a cloud-based service, "MS-Teams" processes the data mentioned as part of the provision of the service. To the extent that "MS-Teams" processes personal data in connection with Microsoft's legitimate business operations, Microsoft is the independent data controller for that use and as such is responsible for compliance with applicable laws and obligations of a data controller. If you access the MS Teams website, Microsoft is responsible for data processing. Accessing the website is required to download the MS-Teams software.

Detailed information on the subject of data protection at Microsoft, in connection with "MS-Teams", can be found at: https://docs.microsoft.com/de-de/microsoftteams/teams-privacy.

15.8 Salesforce-CRM-System

We use the CRM system from the provider salesforce.com Inc. ("salesforce"), One Market Street, Suite 300, San Francisco, CA 94105, USA.

Salesforce is a cloud-based CRM solution for managing customer relationships. All departments (including e.g. marketing, sales, customer service as well as online and stationary trade) work on a common CRM platform. This serves, among other things, for structured contract processing and documentation of contract initiation. Salesforce has full access to the customer data we process and store in the cloud. This may include names, addresses, e-mail addresses and telephone numbers.

If a corresponding consent was requested, the processing takes place exclusively on the basis of Article 6 (1) (a) GDPR. The legal basis for the use of "salesforce" in the context of contractual relationships is Article 6 Paragraph 1 Letter b) GDPR. In all other cases, the legal basis for the processing of your personal data is Art. 6 (1) (f) GDPR. Here we are interested in the effective coordination of internal and external communication and the management of customer relationships.

You can find more information about Salesforce at: https://www.salesforce.com/de/company/privacy/.

15.9 Vimeo (videos)

Our website has integrated plugins provided by video portal Vimeo, which is operated by Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA. When you visit a page of our website that contains a social plugin, your browser makes a direct connection to the Vimeo servers. The content of the plugin is transferred from Vimeo directly to your browser, which then embeds it into the website. Through the integrated plugin, Vimeo receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Vimeo account or are not currently logged in to Vimeo. This information (including your IP address) is transmitted by your browser directly to a Vimeo server in the US and stored there.

If you are logged into Vimeo, Vimeo can link your visit to our website directly to your Vimeo account. If you interact with the plugins (e.g. by clicking the start button on a video), this information is also transmitted directly to a Vimeo server and stored there.

If you do not want Vimeo to associate any data collected via our website with your Vimeo account, you should log out of Vimeo before you visit our website.

Please see Vimeo's privacy policies for the purpose and scope of data collection and the further processing and use of data by Vimeo, as well as your rights and settings options for protecting your privacy: https://vimeo.com/privacy.

The Google Analytics tracking tool is automatically integrated into videos from Vimeo that are integrated on our website. This is Vimeo's own tracking, to which we have no access and over which we have no control. For tracking, Google Analytics uses "cookies", text files that are stored on your computer to help analyse your use of the website. The information generated by cookies about your use of this website is usually transferred to a Google server in the US and stored there.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

15.10 YouTube (videos)

We have integrated YouTube components on this website. YouTube is an online video portal that allows video publishers to freely place video clips and allows other to view, rate and comment on videos free of charge. YouTube allows the publication of all types of videos. Both full film and television broadcasts as well as music videos, trailers and user-generated videos are available via the online portal.

YouTube is operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Each time a visitor opens an individual page of the website run by us and on which a YouTube component (YouTube video) is integrated, the YouTube component in question will trigger the browser on your IT system to download a representation of the corresponding YouTube component from YouTube. Additional information on YouTube can be found at https://www.youtube.com/yt/about/. As part of this technical process, YouTube and Google will receive information about the specific sub-page of our website you visit.

If the data subject is logged onto YouTube at the same time as they visit our website, YouTube identifies the specific sub-page of our website your visit when a sub-page containing a YouTube video is accessed. This information is collected through YouTube and Google and assigned to your YouTube account.

Through the YouTube component, YouTube and Google receive information that you have visited our website whenever you are logged in to YouTube at the same time as accessing our website, regardless of whether you click on a YouTube video or not. If you do not want this information transferred to YouTube and Google, you can prevent this by logging out of your YouTube account before visiting our website.

These processing operations only take place if express consent is granted in accordance with Article 6 Paragraph 1(a) GDPR.

YouTube's privacy policy, available at https://www.google.com/intl/gb/policies/privacy/, provides information on the collection, processing and use of personal data by YouTube and Google.

15.11 Zoom - Video Conferencing

We use the software for video conferences "Zoom" to carry out our communication in the form of telephone conferences, online meetings, video conferences and webinars (hereinafter: "online meetings"). The software provider is Zoom Video Communications, Inc., 55 Almaden Blvd, Suite 600, San Jose, USA.

When using "Zoom", different types of data are processed. The scope of the data also depends on what information you provide before or when you participate in an "online meeting". The following personal data may be the subject of processing:

  • User information such as first name, last name, phone number (optional), email address (optional), password (if "single sign-on" is not used), profile picture (optional).
  • Meeting metadata such as topic, description (optional), participant IP addresses, device/hardware information.
  • For recordings (optional), all video, audio and presentation recordings and text files of online meeting chat can be processed.
  • When dialing in with the telephone, information on the incoming and outgoing phone number, country name, start and end time is processed. If necessary, further connection data such as the IP address of the device can be saved.
  • You may have the opportunity (optional) to use the chat, question or survey functions in an "online meeting". The text you enter will be processed in order to display it in the "online meeting" and, if necessary, to log it. In order to enable the display of video and the playback of audio, the data from the microphone of your end device and from any video camera on the end device will be processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the "Zoom" applications.

If a corresponding consent was requested, the processing takes place exclusively on the basis of Article 6 (1) (a) GDPR. In the context of an employment relationship, corresponding data processing takes place on the basis of § 26 BDSG. The legal basis for the use of "Zoom" in the context of existing or incipient contractual relationships is Article 6 (1) (b) GDPR. In all other cases, the legal basis for the processing of your personal data is Art. 6 (1) (f) GDPR. Here we are interested in the effective implementation of "online meetings". If we record "online meetings", we will inform you before the start and, if necessary, ask for your consent to the recording. If you do not want this, you can leave the "online meeting".

The provider of "Zoom" necessarily receives knowledge of the above data, insofar as this is provided for in the context of our order processing contract (Art. 28 DS-GVO) with "Zoom". In particular, this includes the purpose of providing, optimizing and securing the service. The participation information you provide will be used for the purpose of identification in the "online meeting". "Zoom" is a service provided by a provider based in the United States. Processing of the personal data also takes place in a third country (outside the EU and the EEA). As protective measures, we have concluded the EU standard contractual clauses (Art. 46 Para. 2 and 3 DS-GVO) and made our zoom configuration in such a way that only data centers in the EU or in other secure Third countries (e.g. by adequacy decision according to Art. 45 DS-GVO) are used. However, we cannot rule out the possibility of data being routed via Internet servers located outside the EU/EEA, which can be the case in particular if participants in "online meetings" are in a third country. However, the data is encrypted during transport over the Internet and thus protected against unauthorized access by third parties.

To the extent that "Zoom" processes personal data in connection with "Zoom's" legitimate business operations, "Zoom" is an independent data controller for that use and as such is responsible for compliance with applicable laws and obligations of a data controller. If you visit the provider's other websites or install the provider's application on your device, the processing of personal data is based exclusively on the provider's data protection regulations.

You can find more information about "Zoom" at: https://explore.zoom.us/de/privacy/.

  1. Payment provider

16.1 PayPal

We have integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no traditional account number involved. PayPal makes it possible to induce online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If you select "PayPal" as your payment option during the ordering process in our online shop, your data will be automatically transmitted to PayPal. By selecting this payment option, you are consenting to the personal data required to process your payment being sent.

The personal data transmitted to PayPal usually includes your first name, surname, address, email address, IP address, telephone number, mobile phone number or other data necessary to process payment. Personal data related to the respective order is also necessary to process the purchase agreement.

The transmission of data is intended for payment processing and fraud prevention purposes. We will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. Under certain circumstances, the personal data exchanged between PayPal and us is transmitted by PayPal to credit agencies. The purpose of this transmission is to verify your identity and creditworthiness.

PayPal may also disclose the personal data to affiliated companies and service providers or subcontractors, provided this is necessary to fulfil contractual obligations or the data will be processed on behalf of PayPal.

You have the option of revoking your consent to PayPal handling your personal data at any time. Revoking your consent does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

PayPal is used in the interest of proper, easy payment processing. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.

PayPal's current privacy policy can be found at https://www.paypal.com/webapps/mpp/ua/privacy-full.

16.2 Stripe

On our website we offer u. payment via Stripe. The provider of this payment service is Stripe, 510 Townsend Street, San Francisco, CA 94107, USA (hereinafter "Stripe") https://stripe.com/de/privacy

If you choose to pay via Stripe, the payment details you enter will be sent to Stripe. Your data is transmitted to Stripe on the basis of Article 6 Paragraph 1 Letter a GDPR (consent) and Article 6 Paragraph 1 Letter b GDPR (processing to fulfill a contract).

You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.

16.3 Sofort

We have integrated Sofortüberweisung components on this website. Sofortüberweisung is a payment service that facilitates the cashless payment for products and services online. Sofortüberweisung represents a technical procedure through which the online merchant immediately receives a payment confirmation. This enables a merchant to deliver goods, services or downloads to the customer immediately once the order has been placed.

Sofortüberweisung is operated by SOFORT GmbH, Fussbergstrasse 1, 82131 Gauting, Germany, Part of the Klarna Bank AB, (publ), Sveavägen 46, 111 34 Stockholm, Sweden.

If you select "Sofortüberweisung" as your payment option during the ordering process in our online shop, your data will be automatically transmitted to Sofortüberweisung. By selecting this payment option, you are consenting to the personal data required to process your payment being sent.

If your payment is processed via Sofortüberweisung, you will be sending your PIN and TAN to Sofort GmbH. Sofortüberweisung carries out a bank transfer to us after performing a technical check of the account balance and retrieving further data to check the account coverage. We are automatically notified of the execution of this financial transaction.

The personal data exchanged with Sofortüberweisung includes your first name, surname, address, email address, IP address, telephone number, mobile phone number or other data necessary to process payment. The transmission of data is intended for payment processing and fraud prevention purposes. We will also transmit personal data to Sofortüberweisung if there is a legitimate interest in such data being sent. Under certain circumstances, the personal data exchanged between Sofortüberweisung and us is transmitted by Sofortüberweisung to credit agencies. The purpose of this transmission is to verify your identity and creditworthiness.

Sofortüberweisung may also disclose the personal data to affiliated companies and service providers or subcontractors, provided this is necessary to fulfil contractual obligations or the data will be processed on behalf of Sofortüberweisung.

The data subject has the option of revoking their consent to Sofortüberweisung handling their personal data at any time. Revoking your consent does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

Sofortüberweisung is used in the interest of proper, easy payment processing. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.

Sofortüberweisung’s current privacy policy can be found at https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/ (German only).

 

  1. Your rights as a data subject

17.1 Right to confirmation

You have the right to request confirmation from us as to whether personal data relating to you will be processed.

17.2 Right to information (Article 15 GDPR)

You have the right to obtain information about the personal data stored about you at any time, free of charge, as well as the right to access a copy of such data from us, in accordance with the statutory provisions.

17.3 Right to rectification (Article 16 GDPR)

You have the right to request the immediate rectification of incorrect personal data relating to yourself. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

17.4 Erasure (Article 17 GDPR)

You have the right to demand that we erase the personal data relating to you be deleted without delay, provided that one of the reasons provided by law applies and if processing or further storage is not required.

 

17.5 Restriction to processing (Article 18 GDPR)

You have the right to request that we restrict the processing of your data if one of the legal requirements is met.

17.6 Data transferability (Article 20 GDPR)

You have the right obtain personal data relating to you that you provided us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance by us, to whom the personal data was provided, provided that the processing is based on the consent pursuant to Article 6 Paragraph 1(a) GDPR or Article 9 Paragraph 2(a) GDPR or on a contract pursuant to Article 6 Paragraph 1(b) GDPR, and the data are processed using automated procedures, unless processing is necessary to complete a task, is in the public interest or is carried out in the exercise of an official authority assigned to us.

Furthermore, when exercising your right to data transferability pursuant to Article 20 Paragraph 1 GDPR, you have the right to have personal data transferred directly from one controller to another, provided this is technically feasible and does not impede the rights and freedoms of other persons.

17.7 Objection (Article 21 GDPR)

You have the right to lodge an objection to the processing of personal data relating to you for reasons relating to your particular situation where this is done on the basis of Article 6 Paragraph 1(e) (data processing in the public interest) or (f) (data processing on the basis of the weighing of legitimate interests) GDPR.

This also applies to profiling based on these provisions pursuant to Article 4 Number 4 GDPR.

Should you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling and legitimate reasons for such processing that outweigh your interests, rights and freedoms, or where processing serves the assertion, exercise or defence of legal claims.

In individual cases, we process your personal data for direct marketing purposes. You have the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling where this is connected to this kind of direct marketing. Should you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for this purpose.

 

In addition, you have the right to object to our processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89 Paragraph 1 GDPR for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.

You are free to exercise your right to lodge an objection in relation to the use of information society services, Directive 2002/58/EC notwithstanding, by means of automated procedures using technical specifications.

17.8 Revocation of consent regarding data protection

You have the right to revoke any consent to the processing of personal data at any time with future effect.

17.9 Lodging a complaint with a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

 

  1. Version and amendments to the Privacy Notice

This Privacy Notice is currently valid and was last updated on September 2022.

It may be necessary for us to amend this Privacy Notice in the process of further developing our website and the services we offer through our website or due to changes in legal or regulatory requirements. You can view and print our current Privacy Notice on the website at any time by visiting " https://bigrep.com/data-privacy/".

Divers:

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