Our services at a glance

HOW TO
BUY

Pre sales Consulting

  • We help you understand how 3D printing can fit your business
  • We provide solutions to help you turn your ideas into real objects
  • Our team at BigRep provides technical consulting and needs assessment
  • We produce sample prints of your files and send them to you
  • We provide a print analysis of your designs and suggest improvements

Showroom

  • Come to one of our offices, in Berlin, Singapore or New-York and get an in-depth understanding of our products and team
  • We offer advanced trainings for you or your team at your site or at BigRep

Interested in BigRep sample prints of your files?
send us a request

HOW WE
DELIVER

Shipping

  • BigRep printers are delivered fully functional and pre-assembled
  • If desired, BigRep will support you with the entire shipping process, from ex-works to door-to-door incl. all paper-work such as customs clearances

Setup

  • BigRep printers are big industrial machines. The setup at your place will always be done by BigRep certified technicians
  • Setup includes a final acceptance test and a short introduction to the machine
  • After the setup you can start straight away with your big prints

If you have any questions about the shipping or setup process, you can contact us through our Support Center

HOW TO
BUY

Pre sales Consulting

  • We help you understand how 3D printing can fit your business
  • We provide solutions to help you turn your ideas into real objects
  • Our team at BigRep provides technical consulting and needs assessment
  • We produce sample prints of your files and send them to you
  • We provide a print analysis of your designs and suggest improvements

Showroom

  • Come to one of our offices, in Berlin, Singapore or New-York and get an in-depth understanding of our products and team
  • We offer advanced trainings for you or your team at your site or at BigRep

Interested in BigRep sample prints of your files?
send us a request

HOW WE
DELIVER

Shipping

  • BigRep printers are delivered fully functional and pre-assembled
  • If desired, BigRep will support you with the entire shipping process, from ex-works to door-to-door incl. all paper-work such as customs clearances

Setup

  • BigRep printers are big industrial machines. The setup at your place will always be done by BigRep certified technicians
  • Setup includes a final acceptance test and a short introduction to the machine
  • After the setup you can start straight away with your big prints

If you have any questions about the shipping or setup process, you can contact us through our Support Center

HOW TO
PRINT

Academy

  • Training and consulting at your office or at the BigRep Academy in Berlin
  • Slicing, printing, technical, makerspace or lab training
  • Certification program for resellers and technical partners

Interested in training or consulting courses? If so please go to academy

Shop

  • Get BigRep filaments up to 8kg spools for your big prints
  • Order original spare parts such as nozzles or printbed tapes

Get more information about our filaments and how they can suit your needs
visit our shop

HOW WE
SUPPORT

Support center

  • Register and log in to a worldwide accessible knowledgebase
  • Watch our technical support videos
  • Download from a large selection of print files
  • Your realtime overview of open service tickets
  • Access FAQs, manuals, presettings, sample files etc

Login or register to get access to your personal support center

Service and maintenance agreements

  • Extended warranty up to 3 years
  • Advanced replacement service
  • Technology update service
  • Extended helpdesk via ticket, mail and phone
  • Defined service levels
  • Regular on-site maintenance
  • Discounts on trainings, filament and hardware

To order a service and maintenance agreement please contact us

HOW TO
PRINT

Academy

  • Training and consulting at your office or at the BigRep Academy in Berlin
  • Slicing, printing, technical, makerspace or lab training
  • Certification program for resellers and technical partners

Interested in training or consulting courses? If so please go to academy

Shop

  • Get BigRep filaments up to 8kg spools for your big prints
  • Order original spare parts such as nozzles or printbed tapes

Get more information about our filaments and how they can suit your needs
visit our shop

HOW WE
SUPPORT

Support center

  • Register and log in to a worldwide accessible knowledgebase
  • Watch our technical support videos
  • Download from a large selection of print files
  • Your realtime overview of open service tickets
  • Access FAQs, manuals, presettings, sample files etc

Login or register to get access to your personal support center

Service and maintenance agreements

  • Extended warranty up to 3 years
  • Advanced replacement service
  • Technology update service
  • Extended helpdesk via ticket, mail and phone
  • Defined service levels
  • Regular on-site maintenance
  • Discounts on trainings, filament and hardware

To order a service and maintenance agreement please contact us